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R2 Training

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Our courses

Featured courses

Telephone Techniques Training Course

The Objectives of the Course are: To demonstrate why Telephone Technique is so important. To show the importance of the Qualities and Key Skills needed for success. To illustrate how to develop the correct Attitude and Image. To illustrate why excellent Customer Service is important. To show how to use the Telephone effectively. To illustrate how...
£240

Assertiveness Training Course

Objectives of the Course: To highlight what Assertiveness really means. To illustrate the importance of knowing what Motivates you and others. To show how knowing what others expect of you can help. To demonstrate how to build Self Confidence and Self Esteem. To highlight how to overcome your Doubts and Fears. To show how to develop...
£240

Project Management Training Course

The Objectives of this one day Course are: To highlight the importance of the correct approach to managing projects. To illustrate how to develop a Strategic approach to project management. To show the importance of identifying and managing the Stakeholders of a project to ensure success. To illustrate how to assess and manage...
£240

Finance for Non Finance People Training Course

Objectives of the Course are: To show the importance of Accounting. To define the language of the Accountant. To illustrate Accounting concepts and principles. To show how to read and understand the Profit and Loss Account. To show how to read and understand a Balance Sheet. To illustrate the importance of the Cashflow Statement. To...
£240

Marketing Training Course

The objectives of this course are:- To define marketing. To show what is meant by the marketing mix. To demonstrate how to set SMART objectives. To show how to assess the external business environment. To illustrate how to evaluate the internal capabilities of an organisation. To demonstrate hoe to define a product strategy. To show how to perform...
£240

Telesales Training Course

The Objectives of this one day Telesales Course are: To illustrate the Qualities and Skills required for success in Telesales. To demonstrate how to develop a positive Attitude. To indicate the areas of Knowledge required for success in Telesales. To illustrate how to establish personal Goals and Objectives for Telesales calls. To show...
£240

Presentation Skills Training Course

The objectives of the Training Course are:- To illustrate the importance of effective Presentation Skills. To identify your own Presentation style. To show how to deal with anxiety and develop confidence. To show how to plan a Presentation. To show how to organise a Presentation. To illustrate how to develop visual aids. To demonstrate how...
£240

Customer Service Training Course

The Objectives for the course are: To define what Customer Service really means. To show the importance of the Customer Service Chain. To illustrate the Qualities and Key Skills required. To show how to develop and maintain a positive attitude. To show how to use the telephone effectively. To illustrate how to use Questions. To develop Active Listening...
£240

Time Management Training Course

Objectives of the Course: To highlight the importance of managing Time. To illustrate the effects of work stress. To show how to improve productivity. To show how investing Time and Effort in Time Management produces results. To demonstrate how to determine your personal efficiency curve. To show the dangers of procrastination. To illustrate the Time...
£240

Leadership Development Training Course

Objectives of the Programme: To discuss the meaning of Leadership. To illustrate the difference between Leadership and Management. To show the Qualities and Key Skills needed for success. To illustrate the different Leadership styles and the need to adapt to situations. To show the importance of a clear vision and appropriate Objectives. To highlight how...
£240